Shipping policy

Delivery Policy

Prowork Retail Co.,Ltd 
2 Bangborn 4 Road, Soi 8, Bangborn Area, Bangborn district, Bangkok 10150

 To that end, this Delivery and Return Policy (“Delivery and Return Policy”) describes how www.lampandlight.com , www.prowork.co.th together with its affiliated companies worldwide use its Delivery and Return policy. This Delivery and Return Policy applies to all users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all services, including our websites (including www.lampandlight.com, www.prowork.co.th and any of its subdomains, the “Website”), web applications, mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

Delivery Policy

Our Company has strict focus on improving our customer satisfaction and it reflects on our delivery policy as well. When the order is placed by our customer. Our company will arrange the product and pack the products into boxes, ready for delivery. Then we use a Third party express or shipping services to deliver the product to our customer door step. We have strict standard on choosing the third party express service provider where quality, reputation and standard of the service is up to the standard. Our delivery service consist of 2 main ways

1) Standard Delivery, this usually takes around 3-5 working days for the good to deliver to your doorstep, where price can be found at checkout page.

2) Express Delivery, this usually takes around 1-3 working days for the good to deliver to your doorstep, where price can be found at checkout page.

3) Overseas Delivery, this usually takes around 20 - 60 working days for the good to deliver to your doorstep, where price can be found at checkout page

In case of delay from the Third party services. Our company reserve the right not to compensate for the delays caused by third party services which we have no control over this part.